1 reviews | Active since May 2016

30 Jul 2016, 10:25

They stole my 6th piece!

<p>On 2016/07/29, I bought 6 pieces for R134.90, it was supposed to be six pieces which my daughter specifically asked for! When I got home to my surprise I only got 5 pieces and the extras. The 6th piece was nowhere to be found. I still have the receipt, I could not take the entire meal back as my child had to eat, but I have to complain in principle.</p>

0
Replies (2)
KFC
KFC's reply01 Aug 2016, 09:43
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

's update02 Aug 2016, 14:15
Reviewer Update

I was contacted and the resolution was fair.... I will be visitng the franchisee shortly.....

Regards

BK