LS
Laurozelle S

1 reviews | Active since Jun 2014

30 Nov 2016, 21:14

They should close

<p>Was at the kfc in york street george. Firstly, we waited 40 minutes for our small order. we requested certain pieces. When we eventually got our food the person said the cashier didnt tell her anything amd of we want the pieces we ordered we have to wait another 20minutes. With an unapologetic snide smile on her face. Horrific service. And its not the first time. I havent been to that branch and received good service. NOT ONCE. im not getting your food for free im paying for it so sort out whatever problems you have and give customers the service they deserve!</p>

0
Replies (2)
KFC
KFC's reply02 Dec 2016, 13:40
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

Best regards,

LS
Laurozelle S's update02 Dec 2016, 15:14
Reviewer Update

Thank you for getting back to me and thank you to Edwin who handled the complaint with grace.