The well know KFC IRENE mall

The well know KFC IRENE mall. I went for a drive through for mega strips box. My purchase was at 18:05. I was told to wait they still preparing. At 18:20 I went in to check amd was told 2min at 18:35 I was still.waiting for the "drive through order." At 18:35 I canceled my order left without even taking my cash. Only when I went in they want to offer ice-cream. Im disappointed. It's not the 1st time they are just ***********.