1 reviews | Active since Sept 2013
The SLOWEST drive thru EVER.
On Saturday 2015/02/28 I went to KFC in Ficksburg and waited for about 15 minutes in the que. We came to the 1st window to place our order with a lady I think her name was Eunice or something, who was very sour in the face and was sniffing like someone who either has a cold or is on drugs. She took our order at 20:03. We moved to the next window where we waited without being acknowledged or being told about the delay or anything. We ended up shouting for attention and Limakatso appeared and when we asked what's going on she said the lady preparing our order Ausi Mpho was supposed to tell us something or atleast apologise for the delay. There was a short and stout lady who kept appearing on the window but the orders were apparentlyffor the in store client. The chip lady as well flat out ignored us her face looked ready to break into a lot of pieces from all that frowing. I always thought KFC drivethrus had surveillance clearly not this one. An apology would have been nice an explanation would have been even nicer instead of the attitude we received there. Never been to a KFC & left without a smile and an \enjoy your meal"EVER. This was the 1st. I'm appalled. We left there at 20:27."""
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
