THE KFC DELIVERY DRIVER STOLE MY ORDER

I ordered the 50/50 online special from KFC East gate mall, i ordered around 19:00 and please bare in mind that you pay online. I waited for 2 hours for my order, as i was tracking my order it then said delivered but i had not received my order , i realized that i registered using my old number that is not use so i tried to call the store but the phone was not going through and eventually went to the store myself and i asked about my order ,the driver took it and i was told that once the driver takes the order from the counter it is out of their hands. i called customer care(they could not get through to the store and they told me i had to wait 7 days due to investigations well i understand that but i ordered for guests and they wanted their food. I had to BUY THEM FOOD WITH MY MONEY AND EXPLAIN TO THEM WHY THEY ARE GETTING 6 PIECES INSTEAD OF 9 PIECES OF CHICKEN. I work in a Hotel and to be viewed as an *********** person by guests is not nice.

The manager gladly said that once the order is gone , it is out of her hands and she also said that they don't track drivers.

I am not Happy, KFC has proven that their drivers are not reliable because according to how i understand it, he was supposed to take the order back to KFC but instead he got a free meal.

Will I trust KFC again? Honestly No