PH
Pieter H

1 reviews | Active since Oct 2009

02 Jun 2015, 15:47

The dissapointing Doritos crunch saga

Dear Kfc, and for that matter Simba Doritos,<br> <br> On Saturday I saw your billboard add in centurion advertising the new Doritos crunch burger. At the time, I was moving house, so feeling stressed and sick from a nasty cold. However I immediately started to crave what sounded like something amazing! I assumed ( horribly incorrectly ) that perhaps kfc would crush and mix Doritos into the batter for this burger.... And was super excited! I thought what a awesome out of the box idea!<br> So last night I convinced my gf and cousin that we should get kfc.They opted for the colonel burger and the tower burger, and of course I went with the Doritos burger. When we received the bag by the drive through window, I checked to make sure everything was there & immediately halted my cousin as I only counted two burgers. Then I discovered the little blue paper with this tiny little out of shape burger in it. To my complete and utter dismay on sitting down to eat this little burger I discovered no great new mix instead I got a dry piece of chicken patty, a stale piece of bread almost no sauce but 3 SOGGY DISGUSTING doritos chips. You people should be ashamed that you offer such k*k at a ridiculous price!

0
Replies (1)
KFC
KFC's reply03 Jun 2015, 12:35
Official
Hello PietervH,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***