1 reviews | Active since Nov 2016

20 May 2017, 19:49

Terrible service in the 2nd time in a row

<p>This is the 2nd time I have been at the Rosebank kfc with terrible service. This time I ordered and had to wait 30 minutes for 2 zinger box meals to notice after my long wait that 1 box meal had no gravy I box meal. They additional admitted that they should of told us they is no gravy but how cam you make a customer wait for half an hour to find a problem with the meal. It should mentioned that there isn't something if you don't have it. Really upset time is money and you wanted my time. Fast food.? Or slow food?</p>

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Replies (3)
KFC
KFC's reply24 May 2017, 11:04
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

KFC
KFC's reply24 May 2017, 11:05
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

's update25 May 2017, 18:10
Reviewer Update

No one contacted me yet and I get an email saying my query has been resolved? Wow that's great customer service.