Terrible service from KFC Sea Point

Worst customer service ever! My friend and I went to KFC Sea point in the main road. No one came to assist us so we used the self order machine and place the order for food. I don’t drink coke and I asked the lady behind the counter if there is sprite she said no and I took her word for it and didn’t order cool drink on the self help machine. On the self help machine it only showed coke cooldrink available. Then standing waiting I thought to ask is there other cool drinks that are poured in cup from machine she looked at me and said there is sprite, I said okay perfect I would like to order it please and took out 20 rands to pay, she would not take my money said I must use the self help machine. I said but I don’t want to make a second card payment I just want to use my cash and she would not help me, needless to say this was very upsetting, frustrating and no matter what one said she would not help and all the staff just watch no one stepped in to help. Terrible attitude and I can say with out a doubly myself and my friend will not visit this KFC again and we will advise all our family and friends to stay away too. Horrible service. Yet while waiting for our order a traffic office came in and the ladies jumped to the self help machines to help him full of laughs and jokes. Then our order comes and I have to go back to get my friends coke that we ordered on the machine, and the ladies again wanted to argue with me that it was not part of the order, I eventually took out my till slip and showed her and she then gave it to me. I am not sure why people are working at a place that they clearly don’t care to keep up service , happy clients makes for good business and means one keeps your job. I would suggest for serious training and trust me there are millions out there looking for work, willing to do a good job. The two ladies names that where not helpful was ZIPHO and AZAXOLA