Terrible service

I placed an order via the app, money was deducted from my account however never received a notification or confirmation. Contacted kfc customer care after 30 minutes after I attempted to retrieve notification. The order was cancelled by a consultant and a query was logged. Provided my personal details for refund purposes. I was then informed about the process and to expect my money after 14 days. A week after 14 I decided to contact customer care again. They apologized for the delay and on the same day I received a confirmation that the money was paid into my account. Few days after the money was not reflecting into my account, phoned kfc support service and was furnished with several different stories by the consultants. Not interested in long stories. This is not the first time they have disappointed. Let's not support this business.

I want my money. kfc service is ****. My Case no. CAS-***.