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Alex R

1 reviews | Active since Sept 2011

15 Jun 2015, 10:19

Terrible service and no meals after payment

Had the joy of paying for my meal and not getting it. After 40 minutes and a number of videos and attempts to get my meals. I left with my receipt but nothing else.<br> <br> I have logged 2 complaints and had a countless amount of calls from various people but no solution. Also all the stories have changed. <br> <br> From the food was not suitable for consumption to they didn't have the food. Then why did others get served to some.<br> <br> We were locked out the shop and ignored. <br> <br> See case numbers<br> CAS - 118814<br> CAS-118866<br> <br> I have a ton of emails that i can share with you<br> <br> However dont make this any longer than it needs to be.<br>

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Replies (1)
KFC
KFC's reply18 Jun 2015, 13:35
Official
Hello Lexes,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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