1 reviews | Active since Oct 2020
TERRIBLE SERVICE AND DISSATISFACTION #SPRINGSGATE LET'S WORK TOGETHER AND NOT AGAINST ONE ANOTHER
SPRINGSGATE😭😭😭 MY HUSBAND AND I GOT TO YOUR STORE AT AROUND 22:05, THERE WAS NO ORDER, SERVICE OR FRIENDLYNESS. WE ARRIVED 2 OF THE STAFF MEMBERS WERE TOO BUSY TO ASSIST. ONE WAS ON A PERSONAL CALL STANDING TOWARDS THE DOOR AND THE OTHER WAS SHOWING OFF HER NEW BOYFRIEND TO EVERYONE I WOULD ASSUME. WE WAITED TO BE ASSISTED. A LADY CAME 15 TO 20 MIN LATER, ALSO WITHOUT A NAME TAG LIKE THE REST, I ASKED FOR HER NAME SHE SAID WHY??? SHE THEN LEFT US AND WENT AR THE BACK, TOOK HER PRECIOUS TIME THEN CAME BACK TO PACK AND CALL OUT 1 ORDER AND ASSITED A LADY FROM UBER EATS WITH HER ORDERS WHILE WE STILL WAITING TO BE ASSISTED, CAN WE PLEASE ODER I ASKED, NOBODY RESPONDED, NOR ASSITED... A FEW MINUTES LATER THE SAME LADY CAME AND TOOK OUR ORDER, TO MY SURPRISE SHE CAME BACK FEW MINUTES LATER TO SAY SHE DOES NOT HAVE HOTWINGS AND WE WILL HAVE TO WAIT FOR THEM BECAUSE WE MADE THE PURCHASE ALREADY, I MEAN IS SHE NOT SUPPOSED TO ASK US ID WE WILLING TO WAIT FOR OUR MEAT BEFORE SWIPING IF THERE IS NO READY MEAT. SHE THEN **** ABOUT THE TIME FRAME OF OUR WAITING MINUTES. IT FELT LIKE I WAS BEGGING PEOPLE TO TAKE MY MONEY AND SERVE ME ACCORDINGLY. I AM REALLY DISSATISFIED AND STILL ANGRY AT HOW SMALL WE DELT AND HOW THE STUFF TREATED US BADLY!!!
