DP
Delia P

1 reviews | Active since Nov 2013

17 Mar 2016, 14:58

Terrible service

I am absolutely fuming after the service i have received from KFC Lambton. Not only was i given bad service today but also yesterday. <br> <br> Firstly yesterday 16/03/2015 my friend and i went to the same KFC to get Kit Kat crushers but wanted to pay some cash and some on the card and was told this isnt possible. When we asked why not the lady just said we cant do it. <br> <br> Then today I went to the get Kit Kat Crushers again and asked for 2 separate orders and was told again that it isnt possible and if i wanted to do that i had to get out my car and go to the front of the shop. <br> <br> This is BS. I do not appreciate that i wasnt given assistance. You can forget having my business again. ITS PLAIN AND SIMPLE TO JUST DO 2 SEPARATE ORDERS!!!

0
Replies (1)
KFC
KFC's reply18 Mar 2016, 14:35
Official
Hello deedee0684,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,