Terrible Service

On the 01/04/2015 at 9: 10 am, i ordered a breakfast meal valued at R27.90 at KFC Bothasig. The assistant swiped my bank card on first attempt but the transaction was apparently unsuccessful. She tried again but told me it failed again. I subsequently left the franchise without any breakfast.<br> <br> On checking my bank statement, i discovered money was deducted from my bank account. I contacted the franchise a number of times but no one answers their phone. On contacting the customer care 0860 number i was given case number CAS107434 - F5NOL3 and was told to go back to the franchise. I refused as the distance from my residence is 12km. Why should i bear this cost as it was not my fault. After 8+ calls to the customer complaints - on 10/04/2015, Elton, the Bothasig manager contacted me and advised me to email my banking details which i did on 13/04/2015 and 14/04/2015 to the email address [Email Removed] Up to this day, 18/01/2015, i have not received any acknowledgement from KFC of any sort regarding my case. <br> <br> I am appalled by the service and treatment by this international company. Their customer complaints division is unable to perform their designated function.