Terrible service

<p>Good day</p> <p> </p> <p>This is the email i posted on KFC's customer site. Only response i received was a case no: CAS-217403-N8M0X9. And this was emailed on the 3/10/2016 at 13:30. And still no response!!!!</p> <p> </p> <p>I would like to inform you about the terrible service i received at the KFC Athlone branch, yesterday 2/10/2016.</p> <p>At 13:30 i walked into this store and it was packed with customers waiting on their orders. I got to the till point at 13:45 to order my chicken. I then asked the cashier, Bekelwa, what the waiting time is for chicken and she told me 20 minutes, which i agreed to and placed my order. The order was placed at 13:47 as per the till slip.</p> <p>After about 14:25 i went to the front to find out how long my order was going to take, and was told another 5 minutes. I then asked what happened to 20 minutes, cause the people that ordered after me, has long left. The way she spoke to me after that, i really didnt appreciate, as i asked a simple question!!!!!</p> <p>I received my meal at 14:40, nearly a FULL HOUR after i placed my order and being told it will take 20 minutes!!! To top it all off, i get home to HALF RAW CHICKEN!!!!! I really didnt have the energy to drive back to the branch to complain!!! My dog was smiling for the chicken!!!!</p> <p> </p> <p>This is the terrible service i received from your Athlone branch!!!!!</p> <p> </p> <p>I would like someone to get back to me urgently, to let me know as to how i will be compensated for my money that i wasted!! </p> <p> </p> <p>Regards</p>