VN
Valerie N

1 reviews | Active since Mar 2013

01 Jul 2016, 13:02

Terrible Service

<p>I went to KFC today and guess what, the lady did not give me my change instead she ignored it and kept serving other customers, when I asked her again, she said she will give me my change but then again she went back to her dear customers, when she eventually decided to give me the money, she gave me the incorrect amount like really, you charge me R15.00 for a cooldrink and still want to ***** my change, that is ****************. She called her manager who just looked at me and said sorry neh! When are they actually going to get it right. if its not a problem with the food, there is a problem with the service. My Order was 923 ref Agrineth</p>

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Replies (1)
KFC
KFC's reply05 Jul 2016, 10:16
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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