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nomvula Z

1 reviews | Active since Jun 2016

20 Jun 2016, 08:55

Terrible service

<p>I was buying a burger meal at KFC Malvern where i wanted my cold drink to be substituted with coffee as i had the flue, the cashier wasnt sure if this was possible and called for the superviser. The lady named Talent than started communicating with the cashier, i was in a rush so i told the cashier to just make it a cold drink, the lady Talent than turned and asked if i couldnt see that they still communicating? Can you not wait until wed done as if she speaking to a child. This ladys aura is very unwelcoming and she comes across as rude, unfriendly and bossy. Her collegue than said i shouldnt mind her she has a short temper. Im paying customer I dont care about her short temper. Next time ill make a drive to Sarnia KFC as i cannot use that KFC again</p>

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Replies (1)
KFC
KFC's reply20 Jun 2016, 10:38
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,