Terrible queue with no service

I waited almost an hour in a queue just to be told that there was no card facility and I could not order the food I wanted to. This is completely unacceptable as I was forced to sit in the queue for the next 49 minutes while the people in front of me were helped. Never mind the fact that the staff were unhelpful and makde me feel like the dirt under their shoe. Nobody helped me to get out of the queue. I'm not impressed at having to sit in a queue for fast food for almost 2 hours to receive no service. Never again will I support KFC and I will make sure to spread the word about the terrible service I received while waiting.