RJ
Rhenita J
1 reviews | Active since Dec 2015
21 Jan 2016, 14:31
Terrible product
We ordered a Wicked Zinger Box Meal, Double Crunch Meal and Streetwise Mega Deal. Where some of us should have received pieces of chicken, none was given to us. Furthermore, they informed us that there was no mash. My friend ordered gravy only. The rest of us asked that we wanted coleslaw. It was extremely dry and the quality was terrible. The Wicked Zinger Box Meal was bone dry. It was not spicy as it should be - just normal wings were given as well (only 3 wings). The wings were so small!!! I took a photo to provide as evidence. The Coke provided was hot. I am completely disgusted. KFC Bellville is not up to standard.
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Replies (1)KFC's replyOfficial
22 Jan 2016, 11:33Hello Rhenita,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply22 Jan 2016, 11:33
Official
Hello Rhenita,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
