1 reviews | Active since Aug 2024
Terrible manager kicked us out and refused to render service
My 9 months pregnant wife needed Ice cream from KFC and we gently took a drive to this branch. I understand it was the late hours but we received an over poorly treatment (around 11pm). I (with my son 5 years) preferred walking in as my wife waited in the car, I thought it would be better for the ice cream. Once in, we used the auto-service machine and was just about to order when the manager stormed at me and my son shouting and asking how did we get inside as if we appeared out of nowhere??? I gently explained we walked in and had our orders about to be paid for from the auto-service. She completely refused and kicked us out asking us to go to the drive through with my son instructing another employee to lock the door behind us. WORSE THING IS RIGHT THERE at the same time INSIDE WAS A WHITE COUPLE PLACING/OR WAITING FOR THEIR ORDER.
I gently asked her if I could still order Ice cream from the drive through for my wife (9 months pregnant) and she said yes... I went back to my car and drove with my family to the drive through (we were the only car or max 2 vehicles) just to be told: "There is no ice cream" with a shouting voice... WE DROVE AWAY JUST TO REALIZE THAT WE WERE A BLACK COUPLE KICKED OUT OF THE STORE WHILE ANOTHER WHITE COUPLE WAS NICELY ALLOWED INSIDE... On our way out, the white couple (probably lost and not understanding) was still inside and I met the other employee that closed the door behind us with a sad face when I asked her the name branch....
NB: All this was on their cctv footage how we walked in and were asked to leave... Very sad that this is happening in 2025!!! But this, I couldn't just let this pass
