ND
Natasja D

1 reviews | Active since Jul 2015

19 Dec 2015, 21:24

Terrible hygiene and food

Tonight once again KFC disappointed me to say the least! Got home after buying dinner, started eating the chips and tasted old. Opened my Box master just about to take a bite and saw there is a piece of plastic stuck to my chicken fillet. Phoned KFC and they wanted me to go back for an exchange? Which is un acceptable because I already drove there to buy food and then they give me food with other particulars in it! They will have to to Alot better then just giving me a new box master!

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Replies (1)
KFC
KFC's reply21 Dec 2015, 13:37
Official
Hello Natasja46,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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