Terrible food and service

<p>I went to the KFC in the lifestyle center the other day and was told that my food would take 8 min. When I got to the window to pay, I was told it would take 5 minutes. After 16 min of waiting, I drove around the drive-thru and asked where my food was. The lady said she'll check. When I got to the window again, I found the lady making me a coffee to apologise ( I don't drink coffee). She said that we were waiting for the fillet. I then said that I was waiting for double the time and she said, they're wrapping it now (didn't even check, so she was lying). I left after 18 min. I was not happy. Btw, the whole 18 min, I could hear people laughing and shouting and having a party. </p> <p> </p>