IS
Itumeleng S

1 reviews | Active since Jun 2016

27 Jun 2016, 01:50

Terrible Food........!!!!!

<p>On Sa****ay Evening i went to Kfc to get myself a box master meal which included a fanta orange it was around 17:40 PM , as i order the lady serving me said they will make me a grill fillet which i agreed didnt mind , since i was working night shift that day needed something to eat , i knew that time its a risk to buy @ KFC because they are just wrapping things quick just to knock off its like i knew my meal wasnt going to be pleasant , i left since there were so many order went for a walk @ the mall after 15 minutes i came back still waiting for my meal im sure i got my meal after 20 or 30 minutes i was angry but because of the humble lady that gave me my meal she speaks sotho from vaal side ,or orange farm i couldnt fume as she apoliged for the inconvinienced caused something went wrong with my order . As i got to work about to eat my food around past 20:00 pm i was in for a surprise the chips were so oily and little which i dont understand yes they had many orders but they cant cheat us of cheaps and whoever was making the food her mind was its time to go home let me finich up these order so i could go, which was where she was wrong because the chips were small and oily this isnt KFC i know because im a regular buyer @ kfc the chips are normally your mccain chip no oil sort of soft not that crispy , the box master just took the cup it was so dry and the wrap was burned the grillet fillet was terrible ,chicken fillet burned , let me not talk about the cheese , i didnt understand or was it my badluck, i didnt see no veggie tomato, there was nothing , i was really dissapointed eating something so horrible and by that time i was going to go back they had closed that time ,KFC STAFF yes i understand the hours are horrible but that doesnt mean you shouldmake horrible food because you in a hurry to go home no thats not all @ the end of the day we theclients are the ones paying for the food , i have never disliked eating a boxmaster that day,</p>

0
Replies (2)
KFC
KFC's reply27 Jun 2016, 14:51
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

KFC
KFC's reply27 Jun 2016, 14:53
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222