Terrible experience with KFC at Grayston Drive

<p>We sent a colleague of ours to the KFC down the road at Grayston drive (by the BP garage). She got to the KFC at 12h00 and placed the orders. Amongest the orders were 8 dunked wings and 2 sweet chilli twisters for myself and another colleague. </p> <p>She waited for about 45mins for the food because apparently there were no wings. Hungry as we were, we all waited, she had offered to go to the McDonald'd down the road instead but we waited because we all thought it would be worth it.</p> <p>Eventually when she comes back at 13h00, we receive the food and tear our packets open. I opened my box of dunked wings first and took one out immediately, it was amazing! After having the one dunked wing, I decided to open up the sweet chilli twister, my tastebuds had beeeeeen anticipating the greatness that is the mighty sweet chilli twister that I've had and enjoyed countless times before! The thought of this perfection making it's way to my tummy could only make my mouth even more watery. </p> <p> </p> <p>You can only imagine the disappointment I was met with when I opened the twister box to find that there's practically nothing in the wrap. My heart was broken. I asked my other colleague to open his, thinking there had been a mistake, and we soon found that his was the same. His heart was broken. I cannot even explain how annoyed, disappointed and frustrated I was. </p> <p>There are 2 small chicken strips in each twister, both as small as mopane worms... Quite frankly, I would not be surprised if they were actually mapone worms deep fried golden coating because if you're terrible enough to rob us of our paid for food after we've waited nearly an hour, you're capable of doing that. </p> <p>The contents of the twister are all at the bottom of a wrap, it was barely filled. Holding up that twister, it resembled the shape of a tied up, used ******, full at the bottom with nothing at the top. I'm really sorry for using such imagery but you can only imagine how hurt and angry I am because os this. It is really an inconvenience. Mt colleague, Mdu, laid a formal complaint over the phone with your customer services but we were told to go, again, to the branch. The time and petrol we have wasted is clearly not of value to the almighty KFC Grayston, the lady also suggested we call them and speak to the manager, which would be able to help. </p> <p>With a bit of hope and ease, thinking the day might not be lost, we picked up the phone and dialed their number...</p> <p>I would not be writing this complained if they had answered..</p>