NS
Neshaen S
1 reviews | Active since Aug 2015
26 Jan 2016, 11:28
Terrible drive - thru service
Order placed and paid for at drive-thru @ 8:19pm. (4 zinger wings). Order received at 8: 35pm. No staff at the pick up station for the drive-thru orders. I had a single vehicle in front of me and the driver of this vehicle was furious that no staff could be found (he did not have a big order). Overall a negative experience. No apology from the drive through staff on the delay. Disappointing service! Had other drive-thru customers walking up to the drive thru window and complaining!
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KFC's replyOfficial
27 Jan 2016, 15:13Hello Nesh_Zn,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply27 Jan 2016, 15:13
Official
Hello Nesh_Zn,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***