Terrible customer service from Herm**** Branch

<p>We had decided to go to the KFC in Herm**** on Christmas day. We had purchased e-gift vouchers online and had presented it to them. They looked at in at the franchise like it was something new. The guy told us to wait while he phoned his manager to confirm the vouchers. We ended up waiting for almost an hour where the manager by the name of Arno Tom who was not even at the branch said that KFC does not use these e-gift vouchers. We were frustrated by their pathetic service and lack of knowledge with regards to KFC's products. We left the branch hungry and disappointed. So my question is... Why does KFC have an e-gift voucher system if KFC does not use vouchers? Is this just a **** by KFC? If so, please refund my voucher money if you do not accept such things. </p>