Terrible customer service

What a pathetic service received from KFC Tsakane 😢🙆♀️I went there to purchase 3 pieces n pap + Real Deal for my family Zinhle told me that they don't have caslew however they will put chips instead to my surprise they did not put the substitute chips, when I asked about them, she denied any knowledge of that, 1st of all its not my fault, they do not have caslew, secondly she should be taken back to customer service school, to learn how to treat people. 3rd why should they make us pay in full for half Products.