Teft. ****** by kfc Phoenix plaza acropolis mall

This is the 5th email I've written with now feed back from them not even z simple sorry or apologie my son loves kfc but to his disappointment i will never take him back there again. This is called teft they just simply ****** me. A great way of losing customers. Kfc is a big franchise world wide but Phoenix plaza acropolis mall kfc is destroying the the name KFC