Tardy service & filthy restaurant

Arrived at your Woodmead branch around 1715 on 18 July 2015. Only one server in attendance . Being second in line, it took another 10 to 15 minutes before I could be attended to. Called the store manager on ***. Of the 3 calls, I ended one of them as it rang for too long, while the other two calls were ended by your manager. Shaun, the area manager, did not answer either of the two calls to him on ***. There was no toilet paper in the ladies rest room, and I had to lean over into your counter to get serviettes to get to my daughter who was in the rest room. On complaining to the attendant when I was finally served, she tried to diffuse the situation by adding extra large drinks to my order. She did not tell me she was doing this, or why she was doing it until I asked her why the drinks were extra large. All tables on level one of your restaurant were filthy, so we went upstairs. This area was equally, if not more filthy. The floors were black. Table and chairs were filthy. My daughter slipped on a soda cup top on the floor, and nearly fell. The state of your restaurant was beyond ridiculous.