TAKES YOUR CASH FOR ONLINE ORDERS KNOWING THE STORE IS CLOSED

Placed an order online - get reply e mail of Thanks for ordering for Q-SKIP. Your order is confirmed and will be ready for pick up by 31 December 2023 09:29:05 PM. - took my money and when I arrived at the store, they were closed already at 21:25 - How does a store accept orders, take customers money, gives you a pick up time and is closed when you get there? This ***** and *****ing.