pH
philip H
1 reviews | Active since Jan 2014
17 Dec 2015, 11:58
supposed to open at 9am as per trading hours decal
Good day, today I arrived at your sarnia branch on the corner of Stapleton road at 09:20am and the doors were still closed. On your trading hour decal, it says Mon - Thursday open at 09:00am. I was going to spend R300 this morning for my family. A staff member did come to the door and she said \sorry the meat isn't ready yet". Either the staff / managers need to get there earlier. This should not now become the customers problem. Such a disappointment as we were all really craving KFC"""
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KFC's replyOfficial
20 Dec 2015, 13:11Hello philstylin,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply20 Dec 2015, 13:11
Official
Hello philstylin,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***