TR
Temmy R
1 reviews | Active since Dec 2020
08 Nov 2022, 12:36
STOP SUPPORTING KFC - They don't care about customers
Complained to local KFC at least 10 times. They keep saying they will get back to me. Got no response except a bribe of an R80 voucher to shut me up. Decided to contact Yum the international franchisor. They are even worse than the local partners. Get a response saying mailbox unattended and redirect mail to "www.kfc.com/about/contact-us". Access is denied to this site. What a joke, the arrogance of a multi-billion dollar company refusing to accept complaints. STOP SUPPORTING KFC if they not prepared to accept their largest asset the CUSTOMER feedback.
Helpful (0)
Replies (1)0
Replies (1)TR
Temmy R's updateReviewer Update
28 Dec 2022, 07:40Nearly 2 months later and after 25 calls and emails (no exaggeration, have emails) I get a response that the call was logged in Dec and it is too late to resolve case. A bunch of *****, the case was opened on day of order. They kept saying will get back to me, used delaying tactics to intentionally not resolve problem. To top it all they keep sending a feedback link which doesn't exist.
TR
Temmy R's update28 Dec 2022, 07:40
Reviewer Update
Nearly 2 months later and after 25 calls and emails (no exaggeration, have emails) I get a response that the call was logged in Dec and it is too late to resolve case. A bunch of *****, the case was opened on day of order. They kept saying will get back to me, used delaying tactics to intentionally not resolve problem. To top it all they keep sending a feedback link which doesn't exist.