1 reviews | Active since Jan 2010
******
Two weeks ago I bought my children and myself Kfc at the drive through, we ordered extra chip and extra small pops.<br> At the window I asked the lady if everything was in the packet and she said it was. When we got home I found out that the small pops were not in the packet. I immediately phoned the store and go no answer after several attempts I phoned the customer care line and was told someone would contact me with regards to this. To date I have only received sms' saying that I will be contacted then I received a sms saying that the call had been closed yet nothing has been resolved and I feel like they don't care that customers have been treated this way. I wonder how many other people have had their food ****** by this shop
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
