SJ
Sipokazi J

1 reviews | Active since Jul 2010

19 Oct 2015, 12:31

STINKING, APPALLING, RUDE, DISGUSTING ATTITUDE!

<br> <br> This is just an observation I made a couple of times I have been at at your restaurant. The people that you guys have employed are very RUDE, DISRESPECTFUL with no consideration for customers I don't even think that they know what a customer is, let alone how to treat a customer.<br> <br> On 2 different occasions I went there just before 10pm I stood at the drive-thru window for almost an hour whilst EVERYBODY kept looking at me and continuing to sweep, wash the dishes and whatever else they were doing. I call they just look at you like you're some kind of a freak, then I drove off. They even scream at the little kids who are there just there to get ice cream, throw your change in your face not even a THANK YOU!<br> <br> Maybe they need just a little more courtesy training on how to treat a customer, somebody who puts bread on your table. You don't even treat a non-customer like that IT'S DISGUSTING! When they sit at home with no job they look like they can do anything to have and keep a job. But I can tell you now, that is no way to keep a job. I don't even go there anymore and I know a good number of my friends and collegues who don't go there anymore and I'm spreading the word!

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Replies (1)
KFC
KFC's reply19 Oct 2015, 12:55
Official
Hello Sipokazi,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,