Stale False KFC

My wife and I decided to go to carnival city to enjoy an evening out. As the evening progressed we found ourselves a little peckish and thought a small meal would be delightful . My wife craved KFC so I stood in line and ordered my food . Little did I know that the worst experience of my life awaited me . KFC has two screens up . One that indicates your order is being processed and one that indicates that your order is ready for collection . The workers in efforts to ensure a timely delivery of your food then marked that the people's food has been received on screen however the food hasn't even begun its preparation stage. So I asked the lady could you please check if my order is ready as it's not on the screen , to which she replies "if I never call your number it's not ready just wait" in a very rude manner so I ask her why are you calling out the numbers ? Is there not a monitor set in place to do that ? She just clicked her tongue and said that I shouldn't worry about that , it's not my problem ! At the time there were multiple customers that began to get annoyed a couple of people even insisted on getting their money back as they couldn't wait that long ! I ended up waiting an hour and 15 minutes before getting my food! When I did eventually get it , my zinger burger had no tomato on it , it was just zinger sauce, the fillet and a bun . My wife's zinger wings were stale ! It was so chewy that she had lost her appetite . Absolutely appalled by the service and standards of KFC