Stale - disgusting, has the cheek to say case resolved, yet no-one has contacted me.

<p>With regards my post from Saturday, regarding the stale undercooked food received from KFC Birchleigh, I received a response from KFC's Customer Care, to say that someone would be in contact with me shortly. I am still waiting in absolute suspense for that phone call, YET TODAY, I receive an email from Lavin Williams at Customer Care, saying that my case has been resolved. Since when, as I still haven't received a phone call, let alone an email. Get your facts straight please and stop trying to cover up your mistakes, really people, you are pathetic.</p>