ER
Edmund R

1 reviews | Active since Jan 2016

17 Jan 2016, 11:32

Staff cheat the timer system at the drive through!

At the drive through the staff ask you to go park in the parking bay as the food takes longer to prepare than it's supposed to. So they cheat the timer system. The food then takes about 10 minutes to prepare. They were also out of stock in twisters and boxmasters.

0
Replies (1)
KFC
KFC's reply18 Jan 2016, 15:48
Official
Hello Edmundrabe,


Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,