staff behavior and stale food.

So I got KFC for lunch I decide to do the drive-thru..everything was fine until I have to pay for my order, I pay using my cheque card and the machine decides to switch off the lady helping me calls the manager who comes and helps her which was all good and fine. My problem is while he is trying to help her she is busy playing around making stupid jokes and inappropriate jokes that I don't need to see or hear, he keeps telling her to stop and apologizing to me instead of stopping she carries on. The poor guy apologized over 5times to me about her behavior and the mechie not working. Eventually leave the kfc I had orderd the Doritos burger, the Doritos were stale the roll was just as stale falling apart while I was eating it. I normally only buy from this kfc but I must say I'm highly disappointed about this.