AG
Angie G

1 reviews | Active since Apr 2014

19 Mar 2015, 08:06

Sour Milk and Machine not working

Good Day,<br> <br> This is now the second time in two weeks where I have an issue when I order something at the KFC Krugersdorp President Square branch.<br> <br> The first time I ordered a Chocolate Milkshake, To my surprise once I tasted it, it was sour milk. Not a issue they replaced it with something els, But the point here was, I didn't get what I wanted. <br> <br> Second occasion I go and order a Cream Ball, Woop, paid for it only for them to realise Uhmm the machine is not working... Again the point, I did not get what I wanted from the branch. <br> <br> The machines and goods needs to be tested early in the morning to ensure efficient service and quality and at this branch I have received non of the above. <br> <br>

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Replies (1)
KFC
KFC's reply19 Mar 2015, 08:41
Official
Hello Angie9092,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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