MP
MICHELLE P

1 reviews | Active since Jun 2012

30 Nov 2015, 08:11

Sour Coleslaw and disgusting chicken

We bought a meal totalling R164 on Saturday afternoon and all of us were absolutely disgusted with it. The coleslaw was so sour it tasted like sauerkraut despite the expiry date being the 1st Dec and the chicken was barely edible it was so tough. This is not the first time we've been so disappointed - once the chicken was so oily, my car seat was stained and when I phoned the manager, she asked what product she could buy to scrub my car seat in the car park!!! This after trying numerous times to get hold of her. We had vowed never to return there but decided to give it another go on Saturday - well needless to say it will be the last time. My advice - DON'T GO NEAR KFC.

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Replies (1)
KFC
KFC's reply01 Dec 2015, 16:11
Official
Hello Michelle9481,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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