Sort out your menus

I ordered a A.M Snacker Combo through a friend of mine and when she came back with the meal the hashbrown was not included in the meal. On the KFC website it shows on their menu that you get the cappuccino and the a.m snacker burger and the hasbrown for R24.90. I phoned the Potchefstroom branch in Retief street where the meal was bought, and was told the hashbrown has to be ordered separately. I told the person on the line that the menu on the KFC website says the hashbrown is included in the meal and he then called someone else to speak to me, whereupon I told the same to this person. I told him I am going to send a printout of the meal with the price with the friend who bought the meal for me. On her return she told me they told her that it is a factory problem and they have been sent a different menu. I am suprised that the menus don't correspond.