MN
Marcia N

1 reviews | Active since Mar 2015

08 Dec 2015, 14:51

SOLD YESTERDAYS LEFT OVER STREETWISE BURGERS

I was so dissappointed by KFC Bethal Branch, We were droving by from Pretoria to Richardsbay and decided to pass by the KFC drive thru around 12 noon on the 28/12/2015 to buy Streetwise Five and 2 streetwise burgers, luckly Im used into checking my drive thru food, I noticed the burgers were not FRESH at all, even the lettuce had changed its colour, the buns were hard close to a rock, we had to turn them back, and the ladies over there didnt even bother to remake new burgers, but only warm them, it was even more hard to chew, we had to throw them out of the window as we were already out of town to turn back again and due to trusting the kfc service we found no need to recheck again. but that was very dissapointing, I wouldnt even recommend to anyone to pass by KFC Bethal to have such kind of service.

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Replies (1)
KFC
KFC's reply10 Dec 2015, 12:28
Official
Hello CheruteNT,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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