RM
Romeo M

1 reviews | Active since Apr 2015

07 Apr 2015, 16:39

Sold a Coffee that looks like Feaces

I went to KFC Randfontein drive thru to buy breakfast, a snacked and coffee (white). I was given the goods and left to enjoy the meal at the office. To my surprise when I tried drinking the coffee is wasn't properly coming out of the designated hole. I then opened the cup, and to my surprise, the coffee looked like it was made more than 10 days ago, the milk did not mix properly with water, it was instead lying at the top of the cup like a sour inkomazi.<br> <br> I wasn't very happy considering I had to drive all the way to show them the coffee, which I intentionally took pictures off, to be able to validate my claim.<br> <br> When I returned the Coffee at the shop, the cashier that opened the coffee said and I quote, \****". That's how bad it was.<br> <br> I told them to give me a proper coffee which I ordered and duly paid for."""

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Replies (1)
KFC
KFC's reply09 Apr 2015, 15:30
Official
Hello rmohaudi,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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