Slowest fast food in Umhlanga

I already has a bad experience with slow service at the coastlands hotel KFC and decided to visit the other branch close to my work - at the Crescent in Umhlanga. I waited in a queue for 20min - there was only 2 people ahead of me - and then after placing my order - for chips, zinger sauce and a soft twirl with flake - order number 257 - trans 142762 - doc CN112T*** - i waited another 10 min before i got fed up and cancelled the order - the manager informed that he's short staffed ( 1 cook - 1 teller and 1 packer - yet there was at least 5 other people in uniform and they were busy chatting to the patrons instead of doing their job! This is the festive period and for those of us working - we have limited time for breaks so we expect a fast food joint to be fast! Now i have to go without eating because of the poor service from yet another KFC branch. I am done with KFC - going to rather go to Wimpy or MacD in future. My previous complaint has yet to be resolved, so i doubt that this is going to be resolved too. Pity.