Slow, Slow, Slow and pathetic service

<p>Good day,</p> <p> </p> <p>Once again I find myself disgusted with the level of service received from KFC. My mom is very sick in hospital and has not been eating well. So when she asked me to get her a medium gravy and mini loaf thats exactly what i did.</p> <p>First and foremost. I placed my order at 14:55pm (as per the slip) but the check closed time is off by at least 10 min. There were only 4 cars in front of me and i pulled away from that window at around 15:12pm. Please feel free to check your cameras.</p> <p>1. I tried placing my order but has to repeat myself nererous times because the gentleman taking the order did not understand what i was saying.</p> <p>2. I ordeed a kissies meal and specifically told him i wanted a coke. What i got in my was a Liquifruit. I told the lady at the window and she comes cak saying they have no coke in stock. We had to take cream soda.</p> <p>3. My slip says Reg Gravy but what i got was mash and gravy. My mom is in Sebokeng hospital and when she opened her food she was very disappointed the order was incorrect. Take note that the hospital is far from Vaal Mall and visiting hours are between 3-4pm. So there was no way I could have taken it back. She landed up eating only the minimal gravy on the mash and threw the rest away. I have a photo to show it was incorrect.</p> <p>So not only did they aid in making me vcery late to get to the hospital but they messed up the order. What makes me angry is this would have been the first meal my mom had eaten that day. Not only that they never even bothered to give us a soon. It is disgusting.</p> <p>For me, personally. I will not be using any KFC again. The level of service and poor quality food I have received over my past few visits have been less that satisfactory.</p> <p>I realise that this may not seem big to you, but for me it could not be a bigger problem as it involves my mom!</p>