Slow service and Out of stock items

To whom it may concern. I am a loyal customer of Kfc Eeerste River and i must say the service is going down the drain. Not sure what you current waiting period is for the drive through but almost 30 min in the line is unacceptable. Then just to find when you get to the windows to order that only one is open. The cashiers is not well trained and you have to repeat yourself wasting more time. Then there is the other headache they always out stock with items. Surely a busy Kfc like this should well stocked and prepared especially during end of months and pay days. It seems to my Kfc Eerste River do not care about their customers. Also their are never managed that you can speak to regarding service. If you asked for them at the drive through the lady speak over the headset to the other one infront but no manager appear. I have wasted enough petrol in the que waiting to get my favourite meal. I am truly dissapointed.