slow food not fast food

<p>Yesterday at 15:35pm I placed an order at the drive thru for 3 items and paid. I proceeded forward and waited for over 10 minutes. I got out of my vehicle and went to the collection window -there was nobody there. I was two vehicles behind. I went back to my vehicle as it was extremely hot. Four minutes later this vehicle left. The vehicle in front went forward and received his order. He then gave back the order as it was not his. I got out of my vehicle again and asked customer infront what was in the bag, then realising that it was my order. I took my order and left. I went home - 22km away and gave my kids their respective meals - a Zinger burger, wrap & crunch burger. My son indicated that it was not a Zinger burger but a normal KFC burger. I think this must be the fourth time in the last two months that the order was incorrect. I was not happy after all that I had endured. My wait at the drive-thru was over 10 minutes. An apology for such an experience is just not good enough.</p>