1 reviews | Active since Dec 2013
I was at KFC jabulani mall last night and made a purchase of R123.80...When I left the till I immediately realised that I didn't have my till slip and asked Simangele who was the cashier about my slip. She didn't even know what I had bought and she started looking for it amongst the slips that she had on her till. Strangely then wanted to give the slip that's after I had asked for it and told her that KFC policy is that if I don't have my receipt with my food I should call the number provided. I refused to take the slip and immediately called the number at the door which was provided. A lady then answered the phone and said thank you for calling customer care. I explained my story to her and the response I got from her was then what do you want, I was so shocked couldn't believe that a person that actually is supposed to work for customer care and deal with customer complaints has the nerve to be so rude and ********, this lady then put the phone down.I called again to get her name and she put the phone down again. I am utterly disgusted, this is against the (CPA) law, you cannot advertise one thing and do the opposite.This lady needs refresher training and I want my voucher.
Best regards,
Best regards,
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