Siyabonga Shabala will tarnish KFC's reputations

Almost on a daily basis I go to KFC Blackheath opposite Cresta shopping mall and order the same thing, "a Breakie Crunch Wrap" This morning 7 November 2018 Wednesday, I have just experienced the worst customer experience in my entire life, it upset me sooo much that for the first time I have decided to open a hello peter account.

Well anyway this morning I had ordered the usual breakie crunch wrap and took my first bite into it to find that the chicken was still raw, this was brought to Siyabonga Shabala's attention and he immediately jumped into defense mode asking me, "How can it be raw?" He also then went further by saying that I cannot get a refund and that the chicken fillet cannot be replaced. He was being a big bully about the situation instead of actually looking at the food or to offer a solution. In my personal opinion this Siyabonga Shabala should not be involved in any sort of way with customers as one person like this can single handedly tarnish a company's reputation.

Side note: I was eventually helped by two lovely ladies who also apologized for Siyabonga's behavior. The Cashier helped and a lady who I assume is the store manager