TM
Tracey M
1 reviews | Active since Dec 2013
03 Apr 2015, 15:50
Six does NOT mean eight!!!!
I ordered a KFC Streetwise Feast 8 (EIGHT) piece, on the 3rd of April 2015. When i got home - i opened my meal to find only 6(SIX) chicken pieces.<br> Unfortunately i cannot go back and ask for the correct amount of chicken because they will say i ate two pieces already.<br> This is the second time that i have not received my food in the correct quantities.<br> Am i suppose to sit there and count my chicken pieces everytime i go to KFC, and keep the people behind me waiting????<br> This is unacceptable - the people who handle the food must be able to make sure the customers receive the correct order. unfortunately six is not the same as eight. <br> i would appreciate it if, in the future the staff would pay more attention to detail.<br> <br>
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KFC's replyOfficial
08 Apr 2015, 10:15Hello vmoerkerkentrace,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply08 Apr 2015, 10:15
Official
Hello vmoerkerkentrace,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,