Sies for sweet chilli sauce

I have never come across a business who shifts the blame to the outsourced delivery service provider for bad quality of food.

So after a hectic weekd with 2 sick kids and being at their back and call, friday evening was moms night off and decided to get some take aways. Used the app, ordered via Mr Delivery and even impressed because they give so many options for addition or removal.

Me loving spicy food, wanted a zinger burger with extra zinger sauce. Please tell me why the restuarant made me a burger with fkn sweet chilli sauce which I hate. To top it all off, they must have forgotten about the fillet in the fryer cos one bite and everything came apart.

So, I politely emailed kfc customer service right.....the most logic thing to do. But apparently it's not their problem and because I bought it via Mr D, I should use MY DATA again, to log the complaint via MR D and they will send reviews to kfc for action. I'm still in shock, the brand who is ultimately responsible for the product is telling you to complain by the distributor.

Sies, I've never been so disgusted with a burger. I vowed to never support them again. So happy theres a Burger King, Nandos,2x McDonald's, loads of pizza places and even Moksh, so I spoilt for choice and dont have to support this brand EVER again

KFC Customer Care Case CAS-733452-B0V3T5 feedback YUM:***